We always do our best to accommodate our customers’ delivery needs. However, we are not always able to guarantee delivery at a specific time of day, especially during busy holiday periods. To request a specific delivery time, please type it into the Special Delivery Instructions field during checkout. Before major holidays, we strongly recommend that you place your orders several days in advance.
In most areas, orders placed as late as 1p.m. in the recipient's time zone can usually be delivered that day (earlier times may apply to some areas and at holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 11a.m. in the recipient's time zone. If you are unsure, please call us.
Taxes are based on prevailing rates in the area of our store location.
Funeral Arrangements
Funeral arrangements typically require additional lead-time. If your sympathy or funeral order requires delivery at a specific time of day, please try to let us know several days in advance so we can best accommodate your needs. Sunday deliveries may not always be available.
Delivery to Hospitals
We are experienced at making deliveries to hospitals. When placing your order, please be sure to include the hospital name and telephone number, the name of the recipient and room number or ward of the recipient. We will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.
Recipient Not Home
If you have specific instructions for the delivery of your gift bouquet, please note them in the Special Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when we attempt a delivery, we will either:
Call the recipient to schedule an appropriate delivery time
Leave a note on the recipient's door asking them to contact the florist to schedule a delivery time
Leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance)
Leave the gift bouquet with a neighbor and place a message on the recipient's door with this information
Substitution Policy
Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value./span>
Privacy & Security
We use Secure Sockets Layer (SSL) technology. SSL encrypts your order information as additional protection against the decoding of that information by anyone other than us. However, despite all reasonable security precautions and processes, such as password protection, encryption technology, and use of firewall technology, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk. Once we receive your transmission, we will take commercially reasonable precautions to protect its security on our systems.
Cancellation
To provide you with the best possible service, you can cancel your order at anytime prior to delivery. If your gift is en route or delivered, we will be unable to cancel the order. To cancel an order, please call our store.
Replacements
To provide you with the best possible service, you can call our shop up to 24 hours after delivery to request a new bouquet if the one recieved is not satisfactory. After the 24hrs, all issues will be handled by our knowledgable staff on a case by case basis.
Changes to Terms
We make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order or have questions regarding these policies, please contact us.
oCompany reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our web site. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.
oGoverning Law. This Agreement shall be governed in all respects by the laws of the United States of America and by the laws of the State of MA Each of the parties irrevocably consents to the exclusive personal jurisdiction of the federal and state courts located in MA, as applicable, for any matter arising out of or relating to this Agreement, except that in actions seeking to enforce any order or any judgment of such federal or state courts located in MA, such personal jurisdiction shall be nonexclusive.
Questions/Ordering
We make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order or have questions regarding these policies, please contact us.
Terms and Conditions
INTRODUCTION
This Agreement contains the complete terms and conditions that apply to youin joining, buying, and all other activities you will make in our website. By usingor shopping from this Web site, you agree to be bound by its terms of use andshall comply thereof. This Agreement describes and encompasses the entireagreement between us and you, and supersedes all prior or contemporaneousagreements, representations, warranties and understandings with respect to the Site, the content and computer programs provided by or through the Site,and the subject matter of this Agreement. Amendments to this agreement canbe made and effected by us from time to time without specific notice to you end.Agreement posted on the Site reflects the latest agreement and you shouldcarefully review the same before you use our site.
Use of the site & PROHIBITIONS
The Site allows you to shop online and browse the online catalog. However, youare prohibited to do the following acts, to wit: use our sites, including its servicesand or tools if you are not able to form legally binding contracts or are temporarilyor indefinitely suspended from using our sites, services, or tools.
Payments AND PROCESSES OF INVOICES Affairs to Remember Florist has the sole discretion to provide the terms ofpayment. Unless otherwise agreed, payment must first be received by Affairs toRemember Florist prior to the latter’s acceptance of an order. Invoices are dueand payable within the time period noted on your invoice, measured from thedate of the invoice. An order may be invoiced separately. Affairs to Remember Florist has all the discretion to cancel or deny orders. Invoices must be paidwithin 15 days of the invoice date. For all but consumer purchases, Affairs toRemember Florist reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum ratepermitted by law whichever is less. Every 30 days thereafter, you will continue tobe charged an additional late penalty charge.
Refund PolicyTo provide you with the best possible service, you can cancel your order atanytime prior to delivery. If your gift is en route or delivered, we will be unableto cancel the order. To cancel an order, please call our store. We do not haveto provide a refund after the order has been shipped, however, if the goods arefaulty in any way, we will meet our obligations under the applicable laws.
RISK OF LOSSAll items purchased from our website are made pursuant to a shipment contract.The risk of loss and title for such items pass to you upon our delivery to thecarrier.
Editing, Deleting and Modification
We may edit, delete or modify any of the terms and conditions contained inthis Agreement, at any time and in our sole discretion, by posting a noticeor a new agreement on our site. YOUR CONTINUED PARTICIPATION INOUR PROGRAM, VISIT AND SHOPPING IN OUR SITE FOLLOWING OURPOSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITEWILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
Acknowledgment of rightsYou hereby acknowledge that all rights, titles and interests, including but notlimited to rights covered by the Intellectual Property Rights, in and to the site, andthat You will not acquire any right, title, or interest in or to the Program exceptas expressly set forth in this Agreement. You will not modify, adapt, translate,prepare derivative works from, decompile, reverse engineer, disassemble orotherwise attempt to derive source code from any of our services, software,or documentation, or create or attempt to create a substitute or similar serviceor product through use of or access to the Program or proprietary informationrelated thereto.
Fraud
FRAUDULENT ACTIVITIES are highly monitored in our site and if fraud isdetected Affairs to Remember Florist shall resort al remedies available to us, andyou shall be responsible for all costs and legal fees arising from these fraudulentactivities. WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY
We will not be liable for indirect, special, or consequential damages, or any lossof revenue, profits, or data, arising in connection with this Agreement or theProgram, even if we have been advised of the possibility of such damages.We make no express or implied warranties or representations with respect tothe Program or any products sold and offered in our website (including, withoutlimitation, warranties of fitness, merchantability, non-infringement, or any impliedwarranties arising out of a course of performance). In addition, we make norepresentation that the operation of our site will be uninterrupted or error-free,and we will not be liable for the consequences of any interruptions or errors. Thissite and its information, contents, materials, products and services are providedon an “as is” and “as available” basis. You understand and agree that your use ofthis site is at your own risk. ConfidentialityYou agree not to disclose information you obtain from us and or from our clients,advertisers and suppliers. All information submitted to by an end-user customerpursuant to a Program is proprietary information of Affairs to Remember Florist. it be construed as a waiver of any subsequent breach of the terms, conditions orcovenants hereof, which terms, conditions and covenants shall continue to be infull force and effect.No waiver by either party of any breach of any provision hereof shall be deemeda waiver of any subsequent or prior breach of the same or any other provision.
MISCELLANEOUS
This Agreement shall be governed by and construed in accordance with thesubstantive laws of Massachusetts, without any reference to conflict-of-lawsprinciples.Any dispute, controversy or difference which may arise between the partiesout of, in relation to or in connection with this Agreement is hereby irrevocablysubmitted to the exclusive jurisdiction of the courts of Massachusetts, to theexclusion of any other courts without giving effect to its conflict of laws provisionsor your actual state or country of residence.The entire agreement between the parties with respect to the subject matterhereof is embodied on this agreement and no other agreement relative heretoshall bind either party herein.Your rights of whatever nature cannot be assigned nor transferred to anybody,and any such attempt may result in termination of this Agreement, without liabilityto us. However, we may assign this Agreement to any person at any time withoutnotice.In the event that any provision of these Terms and Conditions is found invalidor unenforceable pursuant to any judicial decree or decision, such provisionshall be deemed to apply only to the maximum extent permitted by law, and theremainder of these Terms and Conditions shall remain valid and enforceableaccording to its terms.
